Support

FAQs

Need a hand? We're available by phone at (262) 653-8126 and chat today from 9 AM to 8 PM.

Services

  • We offer a wide range of cleaning services, from residential cleaning and commercial solutions to specialized tasks like turnover and post-construction cleaning. Whatever your needs, we've got you covered with care and expertise.

  • We recommend tidying up personal items to make the most of your cleaning service. If there are specific areas you’d like us to focus on, just let us know during our consultation. We’re here to ensure everything is just right.

  • Yes, we do. We’re committed to using eco-friendly cleaning products that are safe for your family, pets, and our planet. It’s part of our promise to deliver a clean that you can feel good about.

  • We understand that sometimes you need a cleaning service at the last minute. While availability can vary, we’ll do our best to accommodate your needs. Just reach out, and we’ll see how we can assist you.

  • We proudly serve Kenosha, WI, and the surrounding areas within a 15-mile radius. If you’re located nearby and want to confirm we can reach you, just get in touch—we’re happy to help.

  • Yes, all of our team members are fully insured and undergo thorough background checks. You can trust that the people coming into your home or business are reliable, professional, and dedicated to providing the best service possible.

Scheduling

  • Requesting a quote is easy and straightforward. Simply reach out to us through our website or give us a call, and we’ll arrange a consultation to understand your needs and provide a detailed, transparent estimate. We’re here to help every step of they way.

  • Of course. We understand the importance of maintaining a clean space regularly, which is why we offer flexible scheduling for weekly, bi-weekly, or monthly cleanings. We’ll work with you to find the perfect routine.

  • Life happens, and we understand. If you need to cancel or reschedule, please let us know at least 24 hours in advance. We’ll do our best to find a new time that works for you.

  • If you have specific requests or need additional services, please let us know during your initial consultation or via our contact form. We will do our best to accommodate your needs.

Quality & Satisfaction

  • Quality is at the heart of everything we do. Our team consists of highly trained, background-checked professionals who follow our rigorous cleaning standards. We also value your feedback and continuously strive to exceed your expectations.

  • Your satisfaction is our priority. If something isn’t up to your standards, please contact us within 24 hours. We’ll address your concerns promptly and ensure everything meets your expectations.

Payment & Policies

  • We offer a range of payment options, including credit/debit cards, online payments, cash, and checks. We’ll provide all the details when you schedule your service to ensure the process is as simple and convenient as possible.

  • We treat your home and belongings with the utmost care. In the rare event that something is damaged, please contact us immediately, and we’ll work with you to resolve the issue according to our policy, which includes compensation or replacements.

Entry & Access

  • You don’t need to be home while we clean, but you’re welcome to stay if you prefer. Many of our clients provide us with a key or entry code for access while they’re away. We’re happy to discuss whatever makes you feel most comfortable.

  • We take the security of your keys and entry codes very seriously. Keys are securely stored and accessible only to your designated cleaning team. Entry codes are handled with the utmost confidentiality, ensuring your home or business remains secure at all times.

Equipment & Supplies

  • Yes, we bring all the necessary cleaning supplies and equipment needed to thoroughly clean your home or business. This includes commercial-grade vacuums, microfiber cloths, mops, brooms, dusters, and eco-friendly cleaning solutions for various surfaces.

  • We use high-quality, eco-friendly, biodegradable cleaning products that are safe for your family, pets, and the air you breathe. If you have specific product preferences or sensitivities, just let us know—we're happy to accommodate your needs.

  • Yes, we use vacuums equipped with HEPA filters to ensure that dust, allergens, and other particles are effectively captured, leaving your space not only clean but also healthier.

  • Absolutely. If you prefer that we use your cleaning products or equipment, please provide them before our visit. We’ll follow your instructions to ensure that your preferred items are used during the cleaning.